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Talk to customers, the same way they message friends.


a smarter way to communicate in the mobile-age

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Talk to customers, the same way they message friends.


a smarter way to communicate in the mobile-age

it starts with a conversation

We're pioneering a more personal way to communicate,
that's as effortless as messaging friends.

 

 

LET YOUR PEOPLE DO THE TALKING

In the mobile age, customers are spending less time in stores and on the phone. Messaging has fast become their favourite way to communicate. 

With Hero, our beautifully-designed tools empower associates and advisors to engage with customers, and grow omni-channel sales through messaging, emojis, photos, videos and even live video.

By using messaging to connect the highest converter, the associate, with digital customers, web conversion is increased by up to 10x. 👌

 

 

 

In good company

We're helping forward-thinking partners
communicate with their customers. Join them.

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"Messaging is going to be at the forefront of how customers communicate with businesses - we're excited to be amongst the first partners of Hero."
 

JULIEN CALLEDE
COO + FOUNDER, MADE.COM

 

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"Messaging is going to be at the forefront of how customers communicate with businesses - we're excited to be amongst the first partners of Hero."
 

JULIEN CALLEDE
COO + FOUNDER, MADE.COM

 

we've powered 60,000+ conversations

Everyday our conversational commerce platform connects online shoppers to in-store associates. 

 

ENTERPRISE-GRADE

We've powered over 60,000 conversations between customers and associates, through our platform designed for global power brands.

SEAMLESS DEPLOYMENT

Our messenger plugin drops into our partner's websites with as little as a couple of lines of code, and will instantly work across mobile, tablet and desktop.

LOVED BY TEAMS

Designed in collaboration with team members, the Hero app helps them nurture customer relationships, increase sales, and improve team communication.

 

we're working with pioneering brands

 

as featured in

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"in the age of smartphones, businesses are supplying convenient customer service through new messaging platforms.

HERO IS A PIONEER."

 

- the memo

 

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"in the age of smartphones, businesses are supplying convenient customer service through new messaging platforms.

HERO IS A PIONEER."

 

- the memo