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COMMERCE + MESSAGING


We're reinventing commerce for the mobile age 

 

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COMMERCE + MESSAGING


We're reinventing commerce for the mobile age 

 

it starts with a conversation

We're pioneering a more personal way to shop,
that's as effortless as messaging friends.

 

 

Increasing conversion by up to 10x

Whilst digital shopping is booming, it lacks the human touch required to achieve high conversion rates, especially on mobile. We're changing that forever.

With Hero, digital customers can shop directly with in-store associates as if they were in the store. Associates provide expert assistance at the tap of a button, through the customer's favourite way to communicate; messaging, emojis, photos, videos and even live video chat.

By connecting the highest converter in retail, the associate, with shoppers on the fastest growing channel, conversion is increased by up to 10x. 👌

 

 


In good company

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"Messaging is going to be at the forefront of how customers communicate with businesses - we're excited to be amongst the first partners of Hero."
 

JULIEN CALLEDE
COO + FOUNDER, MADE.COM

 

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"Messaging is going to be at the forefront of how customers communicate with businesses - we're excited to be amongst the first partners of Hero."
 

JULIEN CALLEDE
COO + FOUNDER, MADE.COM

 

we've powered 60,000+ conversations

Everyday our conversational commerce platform connects online shoppers to in-store associates. 

 

Enterprise-grade Platform
We've powered over 60,000 conversations between shoppers and associates - through our platform designed for global power brands.

Seamless Deployment
Our plugin drops into a retailers websites with as little effort as adding a couple of lines of code, and will automatically work across mobile, tablet and desktop.

Loved by Associates
Designed in collaboration with associates, Hero helps them nurture customer relationships, increase sales, and improve team communication.

 

To find out more or request a demo...

 

As featured in

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"THE UBER-FICATION OF RETAIL"


- Essential Retail

 

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"THE UBER-FICATION OF RETAIL"


- Essential Retail